Have questions?…
Here are some answers
What types of photography services do you offer?
We offer a wide range of photography services, including portrait photography, event photography, family photography, and more. Our team of experienced photographers can capture stunning images for any occasion.
How do I book a session with you?
You can contact us via phone, email, or our website to schedule a photography session. We’ll work with you to choose a date, time, and location that works best for you.
Do you require a retainer fee?
Yes, we require a 50% retainer fee of the total balance invoiced and a contract in order to book/hold your session date. This fee is non-refundable. The remaining balance is due seven (7) days before your session date.
Do you edit the photos?
We use editing software to adjust edits like exposure, color balance, cropping the photo to a desired size, or removing blemishes or distractions from the photo. These types of edits enhance the overall quality of the photo and create a more visually appealing final product.
We also offer a more complex editing like compositing – merging multiple photos into a single image. This requires advanced skills in editing software to blend the images seamlessly, match the lighting and colors, and create a realistic final product. Other complex edits may include removing or replacing elements of a photo, skin retouching or creating artistic effects through texture and color manipulation. These types of edits require advanced knowledge of editing software and attention to detail to create a visually striking final product and are available as an add-on or additional charge.
Check our Before and After section so you can see a few of our edits!
What are your prices?
We offer a variety of photography packages to fit different needs and budgets. Our pricing is based on factors such as the type of session, the length of the session, location and the number of final images. We strive to provide high-quality photography services that are both affordable and tailored to your specific needs.
We also offer a variety of add-ons, such as complex editing, retouching, prints, albums, second shooter and additional hours.
We understand that photography can be an investment, and we want to make sure that you are comfortable with the cost of our services.
If you have any questions about our photography session costs, please do not hesitate to contact us. We would be happy to discuss your needs and create a custom package that fits your budget.
What are RAW Images & do you provide them?
A raw image is a digital image file that contains unprocessed or minimally processed data from the image sensor of a digital camera. Raw files are often referred to as digital negatives, because they contain all of the information that is needed to create a finished image, but in a form that is not yet ready to be printed or displayed.
No, we do not provide raw images. We believe that the final edited images are an integral part of our artistic vision and represent our brand. We take great care in editing and processing your images to ensure that they meet our high standards of quality. We also believe that delivering raw images can be misleading, as they are not a complete representation of our work. Therefore, we only deliver final edited images that showcase our expertise and vision.
do you have a photography studio?
Currently we don’t have a studio but we do offer at-location studio setup if needed. Depending on the requirements of the photoshoot we can come to your location and set up the studio equipment for you.
When will I receive my photos?
We typically deliver the final edited photos within 2-3 weeks after the session date. However, this can vary depending on the type of photography service you’ve requested, time of year and the complexity of the project.
how do i get my images?
Once your photos are edited, we will create a private online gallery for you to view and download your photos. You will receive an email with a link to your online gallery. You will have 90 days to download your photos from the online gallery.
If you would like to purchase prints or albums of your photos, we can help you with that.
What if I need to reschedule or cancel?
We allow one complementary reschedule (to be completed within 60 days of your original session date) provided you give us 72 hours (3 days) notice from the agreed booked date. We do not do complementary reschedules on less than 72 hours (3 days) notices.
You (the client) may cancel your photoshoot session at any time up to 72 hours (3 days) prior to the agreed booked date.
If weather conditions prevent us from shooting outside, we’ll reschedule at no cost in accordance with our policy. In all cases, location and weather-related rescheduling decisions are at the sole discretion of the photographer.
Can I request a certain style of editing?
Yes, you can request a certain style of editing for your work. We are happy to work with clients to achieve a specific look or style for their photos. Just be clear about your expectations and provide examples of the style you are looking for to ensure that we understand your vision. Communication is key to achieving the desired outcome.
What should I wear for my session?
The best way to choose what to wear to your photography session is to consider the type of session you are having, the location of the session, and the time of year.
It’s important to wear clothing that makes you feel comfortable and confident. Solid colors tend to photograph well and can help draw attention to your face. Choose clothing that coordinates well with the other people who will be in your photos. Avoid large logos or busy patterns that can be distracting. If you’re unsure about what to wear, feel free to ask for recommendations based on the type of session you’ll be having. Ultimately, the goal is to wear something that makes you feel like your best self and will help you look and feel great in your photos.
What is the best time for my session?
The best time for your session will depend on the time of year and the location. We generally recommend morning or afternoon sessions in parks, as the sun is not as harsh at those times of day. We prefer beach sessions later in the day, as the light is softer and the colors are more vibrant.
You can contact us to discuss your specific needs and preferences to find the best time for your session.
What type of equipment do you use?
We use professional photography equipment including mirrorless cameras with Eye-Tracking autofocus (Eye AF) and low light capture capacity, different lenses, strobes, speedlights, reflectors, light modifiers and different backdrops.
Our camera have two memory card slots which allows for automatic backup of your images. When shooting, the camera can write each photo to both memory cards simultaneously, which means that if one card fails, we’ll still have a copy of your images on the second card. We always bring a backup camera to our photoshoot sessions as well.
Who owns the copyright of the images?
The photographer (JCenteno Photography, LLC) owns the copyright of all images taken during the photo session. Copyright is a legal right that gives the photographer the exclusive right to use, reproduce, and distribute the images.
However, we do provide a license to our clients that allows them to use the images for personal use only. This means that you can print, share, and display the images for your own personal use, but you cannot use them for commercial purposes or sell them to a third party without our permission. If you have any questions or concerns about the copyright of the images or need commercial rights, please don’t hesitate to contact us.